Frequently Asked Questions:


  • What are the benefits of automatic delivery?



  • What is the difference between a cash/on-demand company vs. a full-service company:



  • Why do oil prices fluctuate?

A few reasons for the consistent fluctuating cost of heating oil include supply & demand, competition, reginal operating cost & local market conditions.  Once the commodity reaches the consumer these influences are reflected in the cost.


  • Are there any programs to help homeowners with heating fuel bills?

The US Department of Health and Human Services offers assistance through The Low-Income Home Energy Assistance Program (LIHEAP) which can be accessed at:


  • Why should I schedule regular maintenance for my equipment?

– According to the EPA, heating equipment that is maintained uses 10% less fuel then those that are not.

– Maintenance expands the life of your equipment by as much as 20-30%.

– Approximately 75% of costly after-hours emergency calls can be avoided by regular maintenance.

– When your heating or cooling system goes down your comfort, time, money and stress level is interrupted.


  • Are there incentive programs or rebates available to help with the cost of new equipment?

In addition to increased long-term cost saving when installing a new highly efficient system. Owners may be eligible to receive rebates or apply for an incentive program.